Airport resorts to pen and paper after information screens fault

PUBLISHED: 12:25 14 September 2018 | UPDATED: 09:56 16 September 2018

Flight information screens have been replaced with paper. Picture: Julieanne McMahon

Flight information screens have been replaced with paper. Picture: Julieanne McMahon


A technical fault has caused information screens at Bristol Airport to stop working for a second day.

Flight information had been written by hand on makeshift noticeboards yesterday (Friday), but the problems remained in place at 4am today (Saturday)

People are urged to arrive earlier but airport bosses confirmed flights are unaffected.

Details of check-in desks, boarding gates and arrival and departure times will also be made over the public address system.

Holidaymaker Julieanne McMahon snapped the make-shift information boards and shared it on Twitter, expressing her worry the airport ‘may run out of paper’.

An airport spokesman said: “We are currently experiencing technical problems with our flight information screens.

“Passengers travelling today are advised to arrive early and allow extra time for check-in and boarding processes.

“We are working to resolve the technical problems with our flight information screens and flights remain unaffected.

“Details of check-in desks, boarding gates and arrival and departure times will be made over the public address system while we fix this. Additional staff are on hand to assist in the terminal.

“We are sorry for any inconvenience caused to passengers during this time.”

*UPDATE* Flight information was restored to digital screens in the terminal at 6.40am today (Sunday).

An airport spokesman said: “We are grateful to passengers for their patience while we have been working to resolve issues with flight information this weekend.

“Digital screens are now live in arrivals and departures.

“Work will continue to restore complete site-wide coverage as soon as possible.”

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