Spa scoops prestigious award

PUBLISHED: 13:00 29 May 2011

Spa manager Michelle Kidner with beauty therapists Tracey Gilbert and Emma Farley

Spa manager Michelle Kidner with beauty therapists Tracey Gilbert and Emma Farley


A SPA in Congresbury has been voted the best beauty salon in the UK.

Chosen ahead of hundreds of other entries, thespa at DoubleTree by Hilton Cadbury House, received the Pevonia Salon of the Year accolade from Pevonia Botanica, a world leader in spa treatments and products.

Recognised for its outstanding customer service, incentives and admirable team dynamics, the Frost Hill facility beat off stiff competition to scoop the prestigious award.

To receive the honour, spa manager Michelle Kidner had to submit a dossier including details on why it should win, details of the marketing and public relations strategies for the last year and customer care and staff training policies.

Michelle said: “It is a great honour to win this award. We work really hard at making thespa a relaxing, luxurious environment and want all our customers to have the best possible visit every time.”

Providing a range of holistic and beauty treatments Pevonia is only used in five star resorts across the world including the Bellagio hotel in Las Vegas.

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