Care home criticised by watchdog

12:44 11 December 2013

The Care Quality Commission wants to see improvements made.

The Care Quality Commission wants to see improvements made.

Archant

A CARE home has been given a formal warning after an inspection found it was failing to meet four national standards.

Bupa Care Homes was told by the Care Quality Commission (CQC) that it must make improvements at The Burnham Nursing And Residential Centre in Oxford Street after an unannounced visit in October.

Inspectors carried out the checks following an earlier inspection had been made in response to concerns which had been raised about the care and welfare of residents.

Three warning notices have been issued by the CQC, requiring Bupa to improve standards or face further enforcement action.

The inspectors’ concerns included risk and safety management and the administration of medicines.

The report said: “Inspectors said that care and treatment was not always planned and delivered in a way that was intended to ensure people’s safety and welfare.”

Adrian Hughes, the CQC’s southern regional director, said: “While there have been improvements in some areas since the summer, it is a matter of concern that The Burnham Nursing And Residential Centre is still failing to meet the standard on the administration of medicines.

“All the people we met told us they liked the home but were not always happy with the care and support they received, because the staff were so busy.

“People are entitled to services which are safe, effective, caring, well led, and responsive to their needs. We expect Bupa to ensure standards are met.”

CQC inspectors will return unannounced in future and will consider taking action if changes are not implemented.

A care home spokesman said: “The health and wellbeing of our residents is our absolute priority.

“We took immediate action by restructuring the team and increasing staffing levels at the home. We have also improved our medication management systems and reviewed all residents’ care plans.

“We are committed to working with our partners, and will put in whatever resources are needed to ensure that high standards of care are achieved and maintained.”

1 comment

  • Not a good advert for a private company running a site that ought to be under strict NHS regulations !" -- Mind U, after saying that, even some NHS run places are often criticsed, so, who do we put our trust in?

    Report this comment

    bill

    Wednesday, December 11, 2013

Other News Stories

Patrick Lunn with some of his prize winning vegetables.

A VARIETY of flowers, vegetables and cakes were judged at a village show.

Read more
14:00
Ian Parsons with his prize winning blooms.

FOOD, flowers and fun were enjoyed by everyone who attended the Wrington village show on Saturday.

Read more
10:00
'@ Worle family fun day.

A FAMILY fun day was held in Worle at the weekend.

Read more
A370 junction with High Street, Congresbury.

A PARISH council has voted to enlist the help of a traffic expert in a battle to stop dozens of new homes from being built in its village.

Read more
Yesterday, 17:00

A SINGING group for people with dementia is being launched in Axbridge.

Read more
Yesterday, 16:00
Dismaland logo

WESTON-SUPER-MARE has been well and truly gripped by Dismaland fever, and many have said the exhibition is at its finest during the evening. So if you’re planning on heading down to the Tropicana one evening and fancy a cocktail or two beforehand, check out our list of the best places in town to grab something spectacular.

Read more
Yesterday, 15:00
Growing Together volunteers.

GROUPS of volunteers teamed up to clear an area on Weston-super-Mare’s Bournville estate.

Read more
Yesterday, 13:00
Wedmore Harvest Home

A SELL-OUT harvest home event in Wedmore was enjoyed by hundreds of people at the weekend.

Read more
Yesterday, 11:00
Grey skies above Banksy's Dismaland.

PERHAPS unsurprisingly, Streetlife has been full of talk about renowned street artist Banksy’s Dismaland exhibition at the Tropicana.

Read more
Yesterday, 09:55
Here's 6 of the best places to get breakfast in Weston-super-Mare.

THINKING of paying Weston-super-Mare a visit to look in on Banksy’s Dismaland? We have compiled a list of some of the town’s best breakfast offerings to enjoy before taking in some of the art on offer in the show.

Read more

Dismaland

Dismaland
All the latest news on Dismaland and Banksy here


Local Weather

Partly Cloudy

Partly Cloudy

max temp: 17°C

min temp: 14°C

Most Read News

Great British Life


Great British Life

Advertise in the paper
Submit a Story
Subscribe to the paper
Competitions
Send Your Letters
Order Photos
Family notices
iwitness24
Facebook
Twitter
Reader Travel

Family Notices 24

Digital Edition

Image
Read the Weston Worle and Somerset Mercury e-edition today E-edition


Somerset's trusted business finder