Don't miss a story sign up to Weston Mercury's FREE daily newsletter CLICK HERE

Care home criticised by watchdog

12:44 11 December 2013

The Care Quality Commission wants to see improvements made.

The Care Quality Commission wants to see improvements made.


A CARE home has been given a formal warning after an inspection found it was failing to meet four national standards.

Bupa Care Homes was told by the Care Quality Commission (CQC) that it must make improvements at The Burnham Nursing And Residential Centre in Oxford Street after an unannounced visit in October.

Inspectors carried out the checks following an earlier inspection had been made in response to concerns which had been raised about the care and welfare of residents.

Three warning notices have been issued by the CQC, requiring Bupa to improve standards or face further enforcement action.

The inspectors’ concerns included risk and safety management and the administration of medicines.

The report said: “Inspectors said that care and treatment was not always planned and delivered in a way that was intended to ensure people’s safety and welfare.”

Adrian Hughes, the CQC’s southern regional director, said: “While there have been improvements in some areas since the summer, it is a matter of concern that The Burnham Nursing And Residential Centre is still failing to meet the standard on the administration of medicines.

“All the people we met told us they liked the home but were not always happy with the care and support they received, because the staff were so busy.

“People are entitled to services which are safe, effective, caring, well led, and responsive to their needs. We expect Bupa to ensure standards are met.”

CQC inspectors will return unannounced in future and will consider taking action if changes are not implemented.

A care home spokesman said: “The health and wellbeing of our residents is our absolute priority.

“We took immediate action by restructuring the team and increasing staffing levels at the home. We have also improved our medication management systems and reviewed all residents’ care plans.

“We are committed to working with our partners, and will put in whatever resources are needed to ensure that high standards of care are achieved and maintained.”

1 comment

  • Not a good advert for a private company running a site that ought to be under strict NHS regulations !" -- Mind U, after saying that, even some NHS run places are often criticsed, so, who do we put our trust in?

    Report this comment


    Wednesday, December 11, 2013

Other News Stories

Yesterday, 17:02

A WESTON care agency has been praised for treating patients with respect and ensuring they were kept safe, following an inspection of its work.

Read more
Yesterday, 17:00
Churchill Academy teacher Yolanda Chadwick

A TEACHER from Churchill Academy has gained national recognition.

Read more
Yesterday, 16:00
Puxton Park xmas

ONE of the South West’s biggest tourist attractions teamed up with a local school for a charity Christmas event in aid of a brave young cancer sufferer.

Read more
Yesterday, 14:00
Father Christmas is visiting the Congresbury centre. Photo by Jeremy Long.

THE festive season has started at a North Somerset garden centre after its Christmas ice rink and Santa’s grotto opened.

Read more
Yesterday, 13:32
Weston General Hospital.

WESTON General Hospital has apologised to a man after his ‘emergency’ operation was cancelled four times in a week.

Read more
Yesterday, 13:00
Dan Yates and Julian Sayer.

A campsite has been named as the best-selling site in the UK.

Read more
Yesterday, 10:55

THE junior doctor strike planned for today (Tuesday) has been called off, but there could still be disruption at Weston General Hospital.

Read more
Yesterday, 10:27
Avon Fire and Rescue

FIREFIGHTERS tackled a blaze in the roof of a Milton home yesterday (Monday) afternoon.

Read more
Yesterday, 10:00
Ashcombe Primary School.

ALLEGATIONS that a pupil at a Weston-super-Mare school indecently touched other children shocked parents who say the school did not ease their fears for their youngsters’ safety.

Read more
Yesterday, 08:00
Award winning pupils at the Boy's Grammar School speech day.

A DONKEY toy, a ‘dogs’ paradise’ and a panic over bread all made the headlines in the Weston Mercury and Somerset Herald in 1965.

Read more

Most Read News

Read Online

Read the Weston Worle and Somerset Mercury e-edition E-edition

Local Weather



max temp: 12°C

min temp: 11°C

Great British Life

Great British Life

Useful Links

Advertise in the paper
Submit a Story
Subscribe to the paper
Send Your Letters
Order Photos
Family notices
Reader Travel

Family Notices 24

Search for a job in Weston

Local business directory

Somerset's trusted business finder

Find planning applications