Don't miss a story sign up to Weston Mercury's FREE daily newsletter CLICK HERE

Care home criticised by watchdog

12:44 11 December 2013

The Care Quality Commission wants to see improvements made.

The Care Quality Commission wants to see improvements made.

Archant

A CARE home has been given a formal warning after an inspection found it was failing to meet four national standards.

Bupa Care Homes was told by the Care Quality Commission (CQC) that it must make improvements at The Burnham Nursing And Residential Centre in Oxford Street after an unannounced visit in October.

Inspectors carried out the checks following an earlier inspection had been made in response to concerns which had been raised about the care and welfare of residents.

Three warning notices have been issued by the CQC, requiring Bupa to improve standards or face further enforcement action.

The inspectors’ concerns included risk and safety management and the administration of medicines.

The report said: “Inspectors said that care and treatment was not always planned and delivered in a way that was intended to ensure people’s safety and welfare.”

Adrian Hughes, the CQC’s southern regional director, said: “While there have been improvements in some areas since the summer, it is a matter of concern that The Burnham Nursing And Residential Centre is still failing to meet the standard on the administration of medicines.

“All the people we met told us they liked the home but were not always happy with the care and support they received, because the staff were so busy.

“People are entitled to services which are safe, effective, caring, well led, and responsive to their needs. We expect Bupa to ensure standards are met.”

CQC inspectors will return unannounced in future and will consider taking action if changes are not implemented.

A care home spokesman said: “The health and wellbeing of our residents is our absolute priority.

“We took immediate action by restructuring the team and increasing staffing levels at the home. We have also improved our medication management systems and reviewed all residents’ care plans.

“We are committed to working with our partners, and will put in whatever resources are needed to ensure that high standards of care are achieved and maintained.”

1 comment

  • Not a good advert for a private company running a site that ought to be under strict NHS regulations !" -- Mind U, after saying that, even some NHS run places are often criticsed, so, who do we put our trust in?

    Report this comment

    bill

    Wednesday, December 11, 2013

Other News Stories

18:00

A yacht club hosted part of the world’s largest sailing event last weekend on Cheddar Reservoir.

Read more

Bournville Primary School’s headteacher has praised the support it receives from businesses after they donated a number of different prizes to schoolchildren.

Read more

A cancer survivor is using her reputation as an internationally-acclaimed cellist to raise money for the charity which supported her through her battle.

Read more
14:00

A primary school in St Georges has been converted into an academy, with its pupils wearing new uniforms for the start of the term.

Read more
11:00

People in Lympsham marked the end of the summer with a traditional British feast at its harvest home on the village’s Pavillion Green on September 10.

Read more
10:00

Banwell Village Hall was filled to the brim with tasty fruit and veg and beautiful flowers this month.

Read more

Firefighting helmets, torches and hoses are costing fire services vastly different amounts, with Avon Fire and Rescue Service often paying far more than its counterpart across Somerset and Devon.

Read more
Yesterday, 18:00

Isabel Jones, aged 11, has been picked from 5,000 children to have her drawing recreated as a sand sculpture.

Read more
Yesterday, 16:02

Visitors to The Helicopter Museum in Weston-super-Mare were met with around 100 soldiers, muskets and cannons at the weekend during a civil war re-enactment.

Read more
Yesterday, 14:00

A hospital radio station’s fun day raised £1,000 for new equipment.

Read more

Most Read News

Read Online

Image
Read the Weston Worle and Somerset Mercury e-edition E-edition

Local Weather

Partly Cloudy

Partly Cloudy

max temp: 16°C

min temp: 12°C

Useful Links

Advertise in the paper
Submit a Story
Subscribe to the paper
Competitions
Send Your Letters
Order Photos
Family notices
iwitness24
Facebook
Twitter
Reader Travel

Family Notices 24

Newsletter Sign Up

HOT JOBS

Show Job Lists

Local business directory

Somerset's trusted business finder

Find planning applications