CQC: ‘Kind’ and ‘loving’ care on offer at Weston Hospicecare
PUBLISHED: 18:00 10 March 2017
Weston Hospicecare says it is ‘pleased’ after receiving a good rating from a healthcare watchdog following an inspection.
The hospice was praised for its care, effectiveness, leadership and responsiveness by the Care Quality Commission (CQC), but was also warned aspects of its safety needed to improve.
The inspection report said: “People were well looked after and treated with respect, kindness and dignity.
“The staff were passionate about their jobs and committed to providing a kind and loving service.
“People and their families were provided with a very caring and supportive service, at a difficult time in their lives.”
However, the CQC said the hospice needed to make minor improvements to the way it stored medication and monitored patients’ medication records, but it stressed the charity had not breached any regulation in this area.
The hospice’s new chief executive officer Paul Winspear said: “We are pleased with the report – however, there are some things in the report which give us room for improvement.
“It is a great opportunity for us to have an outside opinion, a fresh pair of eyes to look at us and say ‘you are doing well, but you can do more in these areas’.”