Fire service launches campaign to reduce false callouts

PUBLISHED: 16:00 23 March 2018

Crews rescued the horse from a gate in Cheddar.

Crews rescued the horse from a gate in Cheddar.


A campaign to cut the number of false alarms to Avon Fire and Rescue has been launched.

It responded to more than 5,500 incidents in 2017 triggered by automated systems at businesses.

Alarms are often set off unnecessarily by steam or dust but result in a full emergency response from crews, meaning they are unable to attend genuine 

Firefighters are working to educate businesses on the impacts of false alarms on the service and the companies themselves.

Steve Quinton, head of risk reduction for the service, said: “This campaign is about raising awareness of the issue and asking for the public’s help and support in driving down the number of false alarms we attend.

“It is estimated false alarms cause UK businesses more than £1billion a year through disruption and lost productivity so there is a compelling financial case for firms to take the issue seriously.”

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