Weston-super-Mare care home declared ‘good’ by CQC after rating is changed

PUBLISHED: 21:00 07 February 2018 | UPDATED: 16:40 08 February 2018

Albert House has been rated as good.

Albert House has been rated as good.


A Weston care home has been rated good in all areas following a retraction by the Care Quality Commission (CQC).

Albert House Nursing Home in Albert Road was visited by the CQC on June 19 and in a report published in September last year was deemed to require improvement in three service areas.

The home’s management disputed the rating and has now successfully had it upgraded to good.

Although no new inspection took place the updated report, published on January 16, describes how residents feel safe at the home and praises its ‘skilled’ staff.

The report adds: “Staff supported people in a respectful, kind and caring way and involved them as much as possible in day to day choices and arrangements.

“Staff numbers met people’s needs and this ensured people were supported safely.

“Medicines were stored safely, including medicines that required additional security.”

The home’s care plans were also commended, however not all relatives of residents said they were actively involved in care planning.

A CQC spokesman said: “After carrying out a further factual accuracy check of the inspection report and taking into account all the evidence supplied by our provider, the rating of requires improvement was amended to good in line with our ratings characteristics.”

The home’s managers have thanked friends and relatives who wrote to the CQC to request the rating change.

Other News Stories

23 minutes ago

Family and friends of a child with an illness raised £1,000 towards a life-changing operation for the toddler.

Read more
Yesterday, 21:00

A celebration of cats will be held at an RSPCA branch this weekend.

Read more
Yesterday, 19:00

Royal wedding fever certainly hit one couple, who decided to renew their vows on the same day Prince Harry tied the knot.

Read more
Yesterday, 18:00

A cascade of poppies has been planted in Hutton to mark 100 years of the RAF and the end of World War One.

Read more
Yesterday, 17:07

One lane is closed on the M5 northbound this afternoon (Wednesday) near Weston-super-Mare after a crash.

Read more
Yesterday, 17:00

One of Burnham’s most popular bi-annual events is returning for the sixth time this weekend.

Read more
Yesterday, 16:00

Young people from Weston-super-Mare are being offered the chance to visit Germany as part of an exchange programme.

Read more
Yesterday, 16:00

Dozens of objections have been submitted against a housing application in Kewstoke, planned for the same land as a proposed new school.

Read more
Yesterday, 14:00

Hundreds of schoolchildren around Worle received free ice creams to mark the end of their exams.

Read more
Yesterday, 13:00

Toilets in Weston-super-Mare’s Town Hall will be repaired, but there is no fixed date for them to reopen.

Read more

Most Read News

Read Online

Read the Weston Worle and Somerset Mercury e-edition E-edition

Local Weather

Partly Cloudy

Partly Cloudy

max temp: 19°C

min temp: 12°C

Useful Links

Advertise in the paper
Submit a Story
Subscribe to the paper
Send Your Letters
Order Photos
Family notices
Reader Travel

Family Notices 24

Newsletter Sign Up

Sign up to receive our regular email newsletter

Show Job Lists

Local business directory

Somerset's trusted business finder