Highest rating possible

I AM writing to thank the staff of North Somerset Council adult services and to congratulate them on achieving a three-star rating in the recent inspection by the Commission for Social Care. This is the highest rating possible and has been awarded to onl

I AM writing to thank the staff of North Somerset Council adult services and to congratulate them on achieving a three-star rating in the recent inspection by the Commission for Social Care. This is the highest rating possible and has been awarded to only two other councils in the West of England and reflects years of hard work for the staff who take care of the most vulnerable in society.The council's aim is to help people get safely through the day and we will continue to work tirelessly to look for further improvements to the service we provide. The inspectors found that we have effective systems in place to safeguard people from abuse, neglect or poor treatment. Over the coming year services will be redesigned somewhat to meet people's changing needs and expectations. The challenge for us now is to ensure that the high standards are maintained.I hope those members of the public who regularly criticise the council will realise that there are many members of staff who work to an exceptionally high standard and deserve every praise. As executive member I wish to thank all staff for their sterling efforts.CLLR MURIEL KRAFTExecutive member for Adult Care


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