WHY do the council/councillors say they want to work with the residents to get a better feel on what is required in the community? When questions are posed via a letter

WHY do the council/councillors say they want to work with the residents to get a better feel on what is required in the community? When questions are posed via a letter surely an answer could be given? At this moment not a glimmer of one, which is not surprising considering how they treat those who voiced their concerns on the Tropicana, etc. Maybe they were busy with the council tax budget. Getting it to 1.9 per cent is very good, but at what cost for the future? We are a growing community in need of jobs, industry and care homes for the elderly. P J MAIN - Axe Close, Weston