AFTER reading your front page story in which two mums were refused boarding on four buses I felt I needed to make your readers aware this is not an isolated incident.
AFTER reading your front page story in which two mums were refused boarding on four buses I felt I needed to make your readers aware this is not an isolated incident.
Last September I was waiting for a bus from Cheddar to Axbridge with my 12-week-old baby and four-year-old. It was raining lightly and after waiting around two hours a bus turned up. I started to fold down my pram, while I was doing so two other people boarded and the bus driver shouted out the door: "I am running late, the last bus broke down and I am not prepared to wait for you to fold the pram down". Then he drove off, leaving me with two small children in tears at the bus stop.
An hour later another bus turned up, full of schoolchildren, and I eventually got home.
I was very upset and phoned Wells bus station.
The manager/inspector who I spoke to said he knew which driver it would have been and that he would instigate a full disciplinary hearing when the driver in question got back from his annual leave and that he would let me know the outcome of the incident.
I never heard anything back so I do not know what happened to the driver or if it was even looked into but after reading your story I am appalled it is still happening to other mothers.
I will never use a bus again unless it is an emergency as I cannot take the risk of being treated like that again. As a paying customer I believe I deserve to be treated with respect.
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