Uncaring and insolent

IN contrast to some of the complaints aired in your paper about Weston Hospital, the following may seem rather trivial, but I think it is typical of the

IN contrast to some of the complaints aired in your paper about Weston Hospital, the following may seem rather trivial, but I think it is typical of the general uncaring and insolent attitude of some of the staff there!I look after my very elderly mother. She is able to walk, but only short distances, as she now uses a frame. Last week she had an outpatients appointment to see a consultant. The ambulance staff were very good. They took her from the ambulance to a wheelchair and wheeled her along to the waiting area. I have a bad back problem, and although I may look 'normal', as for walking, etc., I cannot do anything like heavy lifting, pushing or pulling as it will cause severe spasms in my lower back. After seeing the consultant, the nurse assisting did very willingly wheel her back to the entrance to wait for the ambulance. Then my mother wanted to go to the toilet. I asked the nurse politely, and explained why I could not wheel her myself. I just got an insolent look and a grudging "well, I suppose I can". I felt like showing her up, but decided to ignore it, but after that when my mother goes in for a minor op involving a few hours, I feel inclined to obtain someone else to accompany her. I will not open up myself to back strain just because the nurses are too lazy. Someone should shake them up. I don't take at least six to eight pain killers a day for nothing! NAME AND ADDRESS SUPPLIED


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