Action against surgery amid concerns over standards

PUBLISHED: 09:35 16 July 2014

Woodborough Dental practice.

Woodborough Dental practice.


A DENTIST surgery is currently closed after an inspection raised issues for the second time in the space of five months.

A Care Quality Commission (CQC) team is taking action amid concerns that ‘essential standards’ are not being met by Woodborough Dental Practice.

The Winscombe surgery is closed, although the Mercury understands this is a temporary measure.

Inspectors visited the practice in Sandford Road back in February and were concerned over staff’s ability to protect patients’ privacy and infection control procedures.

Its report, published in March, said procedures to clean dental instruments were in place but did not fully comply with health regulations.

Patients’ records were kept in an unlocked filing cabinet in the waiting room, which potentially allowed anyone to look through them without permission.

The inspectors spoke to four patients, all of which said they were happy with the care they received.

A follow-up check by the CQC last week however showed not all of inspectors’ concerns had been rectified.

A CQC spokesman said: “We recently inspected Woodborough Dental Practice to check whether improvements which we required at a previous inspection had been made. As a result of this latest inspection, the CQC is now taking action.

“Although we will publish further information on this, we are unable to go into detail at this time, pending any possibility of appeal by the provider.

“Where providers are not meeting essential standards, we have a range of enforcement powers we can use to protect the health, safety and welfare of people who use this service.

“When we propose to take enforcement action, our decision is open to challenge by the provider through a variety of internal and external appeal processes. We will publish a further report on any action we take.”

The Mercury tried to contact the surgery but no comment was given before going to press.

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