Agony ambulance wait for OAP

PUBLISHED: 18:00 08 January 2010 | UPDATED: 11:32 25 May 2010

AN 87-YEAR-OLD man was left lying on the frosty ground waiting for an ambulance for nearly two hours after slipping over.

AN 87-YEAR-OLD man was left lying on the frosty ground waiting for an ambulance for nearly two hours after slipping over.

Bob Cains, of Fussells Court retirement apartments in Worle, fell over in the complex's car park on January 2 after getting something from his car at about 2.40pm.

While waiting for an ambulance to treat a suspected fractured thigh bone, Mr Cains daughter arrived at the scene and the home's manager brought out blankets and cushions to keep him warm and comfortable.

A resident at the court, who does not wished to be named, said: "To be quite honest I think it's disgusting that he had to wait for nearly two hours.

"He was in agony and his temperature was very low.

"He was there for ages and the ground was getting frosty.

"I couldn't believe it and it made me worried what if that was to happen to me or someone else?

"He is an elderly man and he could have got a lot worse out there and who knows what could have happened."

After being spotted between two cars, residents and the manger of the Station Road apartments quickly gathered together to call 999.

A Great Western Ambulance Service spokesman said the call came through to the switch board at 3.10pm and that an ambulance arrived at 4.45pm.

He confirmed that a rapid response paramedic was on the scene within 10 minutes and after assessing the patient he was deemed as a Category C and that he did need to go in to hospital.

He said: "This category means it is a non-life threatening situation but it was logged that the patient was outside.

"Unfortunately when an ambulance was on its way it had to be diverted to more serious, potentially life-threatening calls.

"Clearly this was not ideal and it was noted by the paramedic that the family was upset.

"We hope he has a speedy recovery and we welcome any feedback from the family."

Ambulances should respond to a Category C call within 60 minutes.

Great Western Ambulance Service currently has an 88.9 per cent rate of meeting the agreed time.

Mr Cains is currently in Weston General Hospital and is making a good recovery.

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