Audrey would prefer prison to her flat
PUBLISHED: 09:06 21 December 2006 | UPDATED: 10:22 24 May 2010
A 78-YEAR-OLD lady from a sheltered home in Weston has said she would rather live in Holloway Prison. Audrey Butler, of Clifford House in Walliscote Road, claims the staff are often not around to help since the home was transferred from North Somerset Cou
A 78-YEAR-OLD lady from a sheltered home in Weston has said she would rather live in Holloway Prison.Audrey Butler, of Clifford House in Walliscote Road, claims the staff are often not around to help since the home was transferred from North Somerset Council to North Somerset Housing earlier this year.She said: "We started off originally with wardens who were very good and helpful and did everything they could. But now we are just left to take care of ourselves. It's certainly not sheltered housing."Many of the staff have Friday off. We've got pull cords to use in an emergency but we don't get any practical help."One Friday a few weeks ago one of the residents here was doing the gardens and she noticed one of the older ladies wasn't around as usual. She told the warden, but they didn't check on her until Monday and found she had died some time earlier."There's nobody there if we really need them. Personally I would prefer to live in Holloway Prison."Mrs Butler, who has lived in her flat for two years, is also angry that all the doors are being replaced in Clifford House when she says the windows need attention. She said: "They are going to replace all the doors and repaint them in different colours. They are smashing doors with years of wear in them and we are going to have the total joy of watching another catastrophe financially."North Somerset Housing spokesman, Samuel Wring, said: "North Somerset Housing will investigate the issues Mrs Butler has raised. We are replacing all doors with Secure by Design doors as part of our promises made to tenants before transfer, but if there is a problem with the window, we will investigate and take the appropriate action."He added: "Scheme managers or Carelink officers contact their residents every day Monday to Friday to check on their well-being. An emergency call system is available 24 hours a day and pull cords and pendants are available throughout residents' homes. The call system puts the resident in touch with a member of staff at the Carelink centre where assistance is available day and night, seven days a week."Over the weekend, a resident contacted the call centre as they were concerned that their neighbour was quiet. The call centre then spoke to the resident in question at lunchtime on Saturday. The scheme manager attempted to make contact with the resident on Monday and found that the resident had passed away. The scheme managers' procedures and guidelines were followed thoroughly.