Brand new homes in Haywood Village labelled a 'massive disappointment'

PUBLISHED: 07:02 12 October 2016 | UPDATED: 08:32 12 October 2016

Haywood Village signs.

Haywood Village signs.

Archant

People who have bought brand new homes in Weston-super-Mare's Haywood Village have been left 'feeling cheated' as they face living with faulty doors, kitchens and plumbing.

Phoebe Macklin, Hannah Kingsbury with her daughter and Justina Koziel.Phoebe Macklin, Hannah Kingsbury with her daughter and Justina Koziel.

More than 30 people have signed up to a Facebook group which is petitioning against the quality of houses in Haywood Village.

Hannah Kingsbury, aged 21, set up the group. She told the Mercury she feels ‘massively disappointed’ by the standard of her home in Cobham Parade.

When people move into one of the new homes they complete a snagging list, so contractors can put right any faults. But, five months after moving in, Hannah’s snagging list has still not been completed.

She said: “My plumbing is rubbish, I have a leaky tap and my sink gulps when the washing machine goes on. My switches were all messed up and getting them to put door handles on took weeks.”

When workmen did return to her house to touch up paintwork, Hannah’s back door key went missing. She said: “I left them a key out but they lost it.

“It all makes me so upset, it’s making me not want to live in my own house.

“I paid extra money to buy through Charles Church because I wanted a perfect home – I just feel really cheated.”

Other people in the group have complained about blown windows, condensation damage, uneven plastering, cracks in woodwork and poorly-designed kitchens leaving just three cupboards for storage in a three-bedroom home.

Hannah King also owns a house in Haywood Village, but was shocked when a lamppost was built in her front garden.

She said: “I asked my solicitor if I could see the conveyance papers again and on the papers it was positioned on the pavement – but it is in my garden.”

She went to the site manager to complain, but said: “He was very rude and told me I basically had to live with it. So now we are stuck with this LED, bright white lamp post in our garden.”

The Mercury contacted the developers – Charles Church and Persimmon Homes – but they declined to comment.

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