HSBC will close Worle bank by June 2, bosses announce

PUBLISHED: 20:00 26 January 2017

HSBC will close.

HSBC will close.

Archant

HSBC has announced it plans to close its bank in Worle.

Bosses say the closure is to reflect a change in the way its customers are using its services.

Francesca McDonagh, HSBC head of retail banking, said: “The decision to close these branches ensures a more sustainable branch network for the future as we continue to invest in our digital platforms and our people.

“We will have fewer but better branches, with more empowered front line colleagues using a greater range of technology to support all our customers’ needs.

“Our priority now is to work with our colleagues, our customers and the communities impacted by today’s announcement.

“We are contacting customers to explain the decision and help them with alternative ways to bank with us.

“We will offer customers individual sessions to help explain their options or provide help in setting up telephone, mobile or internet banking.”

The bank, in High Street, will close on June 2.

HSBC is also closing 61 other branches around the country.

It says the number of people using its banks has fallen by 40 per cent in the past five years.


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