Praise for ‘excellent’ hotel

Colin Badcock and staff

Colin Badcock and staff - Credit: Archant

A TRAVEL website has labelled a Congresbury hotel as excellent.

Colin Badcock

Colin Badcock - Credit: Archant

Doubletree by Hilton, Cadbury House has received a certificate of excellence from TripAdvisor, the online firm’s highest accolade.

The award comes after a succession of positive reviews were posted on the website by users of the hotel’s rooms, spa and health club.

The hotel has also proved popular with celebrities in the past year, with guests as varied as Mike Tyson to Jedward enjoying the facilities.

General manager Colin Badcock said: “It is a great. We work hard to ensure that every single guest has an enjoyable and memorable experience with us, so it’s brilliant to know that we make such an impression that people take the time to write us a review.

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“Customer service is top of our agenda at all times. Everything we do is with the guests in mind, because we want them to return again and again.

“We not only aim to please those coming to stay at the hotel but also those in the local community who pop in for a cup of tea or to use the gym facilities.

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“I think it is our friendly and approachable nature which sets us apart from other hotels.”

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