Care home criticised by CQC

PUBLISHED: 09:50 15 April 2015 | UPDATED: 09:50 15 April 2015

The Care Quality Commission said the home requires improvement.

The Care Quality Commission said the home requires improvement.

Archant

A WESTON care home must make improvements because its 'service was not always safe', according to the Care Quality Commission (CQC).

Inspectors turned up unannounced in January to inspect Rosamar in Locking Road, and revealed their findings last week.

The people living at the home had nothing but praise for staff and the care they received, but the home’s administration requires improvement, according to the CQC.

The home’s bosses were told to make improvements in three areas: safety, management and effectiveness of care. It was rated good for care and responsiveness.

The CQC’s report said staff were not fully up-to-date with training, however plans are in place to ensure the home is soon compliant.

Rosamar provides care for up to 10 people with learning disabilities or complex needs. An independent survey and the CQC’s report show feedback from residents and relatives was overwhelmingly positive.

The CQC’s report said: “The service was not always safe. The Department of Health’s code of practice on the prevention and control of infections and related guidance was not being followed at the time of our inspection.”

Manager Belinda Dachtler said staff were fully trained bar one medication course which will be carried out in May. She said its infection control procedure had not changed since the CQC passed it in 2014.

She said: “Residents are extremely happy. It appears a couple of bits of paperwork are the problem.”

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