CQC praises ‘kind and caring staff’ at two Weston-super-Mare care homes

PUBLISHED: 15:02 10 October 2016


Two care homes in Weston-super-Mare have been rated as ‘good’ by the Care Quality Commission (CQC).

The CQC has just published its reports from August inspections at Shallcott Hall Residential Home, in Ellenborough Crescent, and Fig House, in Cecil Road.

Shallcott Hall can cater for up to eight people who need nursing care.

The CQC’s report found its residents felt safe, had detailed care plans in place and were being looked after by a team of kind and caring staff who had received good training.

Fig House specialises in dementia care and had 26 residents at the time of the CQC’s inspection.

The report says staff went ‘above and beyond’ to ensure their patients received a personal service and the inspector noted the positive relationships between staff and residents.

It adds: “The experiences of people were positive. Staff had good relationships with people and were attentive to their needs.”

Become a supporter

This newspaper has been a central part of community life for many years, through good times and bad. Coronavirus is one of the greatest challenges our community has ever faced, but if we all play our part we will defeat it. We're here to serve as your advocate and trusted source of local information.

In these testing times, your support is more important than ever. Thank you.

Most Read

Most Read

Latest from the Weston Mercury