CQC praises 'kind and caring staff' at two Weston-super-Mare care homes

PUBLISHED: 15:02 10 October 2016

Archant

Two care homes in Weston-super-Mare have been rated as 'good' by the Care Quality Commission (CQC).

The CQC has just published its reports from August inspections at Shallcott Hall Residential Home, in Ellenborough Crescent, and Fig House, in Cecil Road.

Shallcott Hall can cater for up to eight people who need nursing care.

The CQC’s report found its residents felt safe, had detailed care plans in place and were being looked after by a team of kind and caring staff who had received good training.

Fig House specialises in dementia care and had 26 residents at the time of the CQC’s inspection.

The report says staff went ‘above and beyond’ to ensure their patients received a personal service and the inspector noted the positive relationships between staff and residents.

It adds: “The experiences of people were positive. Staff had good relationships with people and were attentive to their needs.”

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