Customer service praised

PUBLISHED: 18:00 26 January 2010 | UPDATED: 11:38 25 May 2010

A LARGE percentage of North Somerset residents are happy with the service they receive from the district council, according to latest figures.

A LARGE percentage of North Somerset residents are happy with the service they receive from the district council, according to latest figures.

Mystery shoppers are used by the authority to calculate levels face-to-face, on the phone and in writing.

According to the latest survey customer satisfaction has reached 85 per cent.


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