Utility company 'sorry' for gas leak problems

PUBLISHED: 09:23 30 July 2018 | UPDATED: 09:23 30 July 2018

Gas supplies should now have returned to normal.

Gas supplies should now have returned to normal.


Hundreds of homeowners have received an apology after being left without gas for much of the weekend.

A leak along the A371 on Saturday saw the gas board decide to switch off supplies to make repairs.

About 200 homes were affected in Elborough near Weston-super-Mare.

Clive Book, Wales & West Utilities’ head of emergency services said late last night (Sunday): “We have now repaired a leak on the gas network near Locking and have turned the gas back on to approximately 200 homes and businesses in Elborough.

“Where people are out, we have left them information letting them know how to contact us so we can turn their gas back on when they return.

“We really appreciate the patience of local people while we’ve repaired this gas leak, and are sorry for the disruption this has caused.”

The fault was discovered on Saturday and resulted in the A371 having to be closed for safety reasons.

Wales & West Utilities set up an emergency helpline to ensure vulnerable customers were not severely affected by the issue.

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