Family's long wait for dust bins over
PUBLISHED: 17:00 20 October 2011
A FAMILY'S long wait for dust bins is finally over after 12 weeks of taking rubbish to the tip in their car.
Lorraine Mitchell, mother of one-year-old twins Max and Lloyd, received her bins from North Somerset Council this week.
She ordered new bins when she moved in to her home in Birkbeck Chase, West Wick, at the end of July, and after four separate phone calls to the council was finally told that her bins would be delivered on October 6.
But they never arrived and the council told her that they would put a note on the system, then nothing more was done.
She was told to put a note on the black bags explaining the situation to the bin men but they still refused to collect her rubbish.
She often had maggots in her rubbish and had to take them to the tip herself in her car.
After being contacted by the Mercury, the council apologised to Ms Mitchell and vowed to put it right.
The family have now received their bins at long last.
Ms Mitchell said: “I’m delighted that it has finally been sorted out”.