First commuters say service isn't good enough

PUBLISHED: 16:28 06 October 2010 | UPDATED: 16:29 06 October 2010

COMMUTERS have voiced their dissatisfaction over recent changes to the First bus services between Weston and Bristol, which were themselves designed to rectify changes to the service made last year.

They say there has been a reduced service during the morning and evening rush hours which leaves Weston-based passengers at a disadvantage, while journey times are now longer than before.

Passengers have written to Weston’s MP John Penrose, who has spoken to outgoing First chief executive Sir Moir Lockhead, and a group is meeting with one of the First directors.

Following initial changes to the bus routes on November 29 last year, the X1 service missed out North Worle altogether, leaving dozens of commuters with a lengthy walk to catch the buses in the morning.

Passenger Geoff Wilmott, who lives in North Worle, said: “I’m lucky because I don’t live too far from my nearest bus stop, but I know people who sometimes have to walk for 45 minutes to get to their nearest one.

“Unfortunately the changes to the bus services since the start of the month appear to be causing commuters even more problems than before, and I understand that the numbers of passengers using the X1 service which now arrives at Homebase at 6.24am is very significantly lower than before the bus times were changed.”

As part of the changes some bus routes were redirected through Worle, which added to the overall journey time.

Passengers from Weston or Worle hoping to get to work in Bristol for 9am have to catch the service shortly after 7am, with the bus only scheduled to arrive into Bristol bus station at 8:49am.

Mr Wilmott said: “What we’re trying to do is discuss the problems with the company. It’s making it very difficult for people to get to Bristol from the Weston area.

“The ideal situation will be to get a bus leaving at about 6.45am and one coming back from Bristol at about 5.10pm.”

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