‘Good’ care home praised by CQC inspectors

PUBLISHED: 17:18 01 April 2018

Archant

A Claverham care home has been praised for its high standards by the Care Quality Commission (CQC).

Mendip Lodge, in Whitehouse Road, was inspected by CQC officials in January, but has only just published its findings this month.

Staffing numbers, care and management were all positively reported on by the watchdog.

But small concerns were raised over how medicines were stored, which the CQC said needed to be acted on.

The CQC report said: “People told us the staff were caring and kind.

“Staff communicated with them in a positive and compassionate manner and in ways that met people’s communication needs.

“People were treated with dignity and their privacy was respected and they consistently experienced care and support that was planned to meet their present and future needs.”

Residents told inspectors they felt safe and Mendip Lodge was a sociable place to live.


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