Inspectors praise Weston-super-Mare care home

PUBLISHED: 11:00 02 October 2015

Care Quality Commission

Care Quality Commission


A WESTON care home has been rated ‘good’ by an industry watchdog and has been praised for treating the residents in a ‘dignified’ manner.

The Care Quality Commission (CQC) inspected Longton Court in August and spoke to staff as well as residents and their families to create the report.

The commission grades the care home on five key areas – safety, effectiveness, care, responsiveness and the management.

Longton Court was considered good in all areas except in safety, which is deemed to require improvement.

The residential home cares for people with learning disabilities or mental health conditions.

The inspector said: “People were supported by staff who demonstrated a kind and caring approach.

“People were supported by staff who knew them well and were skilled and experienced in providing and meeting their care needs.

“People had care provided in a dignified manner that met their needs.”

The report praised the manager for the system of administering medicine and the good staffing levels, but said: “There was not a safe system in place for the recruitment of new staff and some staff did start without appropriate checks being in place.”

Overall, the CQC commended the ‘culture of the home’ and how involved residents’ family members are.

According to the report, the care home also has an ‘easy’ complaints system in place.

Longton Court is run by Community Therapeutic Services, which also runs three other care homes in Weston and Worle.

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