'Kind and caring staff' at Burnham-on-Sea care home given heaps of praise from the CQC
PUBLISHED: 11:00 29 October 2016
A Burnham-on-Sea care home, which looks after people with autism, has been praised after an unannounced inspection by the Care Quality Commission (CQC).
Park View, in Westfield Road, has been rated as ‘good’ by the health and social care regulator.
The home, which is run by The National Autistic Society, provides care for up to four people who have autism or learning difficulties.
The report read: “Staff were kind and patient and treated people with dignity and respect.
“People were supported to keep in touch with their friends and relations.”
Some of the home’s residents were unable to make decisions for themselves due to their condition.
It was revealed staff at Park View were well-equipped to make decisions on their behalf under the Mental Capacity Act 2005.
The report added: “Staff knew how to ensure the rights of people, who were not able to make or to communicate their own decisions, were protected.
“Relatives told us staff understood their family members’ care needs.
“People received individualised care from staff who had the skills, knowledge and understanding needed to carry out their roles.”