New home dream let down by 'poor' work

PUBLISHED: 08:00 12 January 2015 | UPDATED: 08:28 12 January 2015

DIY and home renovation

DIY and home renovation


A WOMAN, who has lost her mother and hope of a new home, has struck out against building company Persimmon after plunging all her savings into an 'uninhabitable' new house.

Sandie Vooght was planning on a fresh start in Weston with a new home at the Locking Airfield site but has been so disappointed by the property she is preparing to sell up before even moving in.

The 52-year-old from Yate said she arrived in Weston the day before Christmas Eve, ready to move in to the £140,000 property.

She had used all of her savings to secure the house and said she was given a completion date of December 21.

But when she entered her new home she found an unfinished kitchen, patches over the walls, a hole in the toilet vent and chips in the kitchen surfaces.

She said: “I wanted a new start after my mum died.

“I wanted to have my own house once again.

“I had a house previously when I was mum’s carer, as she had dementia, and then sold it after she went into a care home.

“I couldn’t afford to buy a property in my current area as they were too expensive and the shared ownership scheme with Persimmons seemed like a godsend - obviously not.

“The house in uninhabitable, but when it was sold to me they said it was habitable.

“I completed the contract but the house was not fit for me to move into.

“The kitchen was not workable, the cooker was not fitted, there was no fan extractor and the cupboards were not fixed.

“How it was passed I have no idea. There was poor workmanship.

“When I arrived at the property they were not expecting anyone to move in at that point.

“I had to cancel all my plans. All the furniture and white goods I purchased and was having delivered had to be cancelled.”

Ms Vooght, who arranged a mortgage for the property, said a Persimmon sales manager is now looking into her complaints.

She said: “No one is really making any comments except to say that the defects will be dealt with but they don’t know when as new items for the kitchen need to be ordered and installed.

“I definitely will not be moving to Weston now.

“This has really tainted my opinion of new-builds.”

Persimmon was contacted for comment on the issues described by Ms Vooght but failed to give a reply before the Mercury went to press.

The Persimmon Homes development, which includes 900 new homes, was passed by North Somerset Council’s south area committee three years ago, with designated space for affordable housing.

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