Nursing secures good rating after making improvements

PUBLISHED: 14:00 13 July 2017

Gardenia Court Nursing Home.

Gardenia Court Nursing Home.


A Weston care home has received a good rating overall after making several improvements to its services in the wake of a critical assessment last year.

Gardenia Court Nursing Home.Gardenia Court Nursing Home.

Gardenia Court Nursing Home, in Uphill Road North, was given good ratings by the Care Quality Commission (CQC) for safety, care, leadership and effectiveness, but the responsiveness of the service still requires improvement.

The inspector reported: “Throughout our inspection we observed staff interacting with people who lived at the home in a kind and caring way. There was a good, relaxed rapport between people and staff.

“People, their relatives and staff said the home was a safe place for people.

“Systems were in place to protect people from harm and abuse and staff knew how to follow them.

“The service had systems to ensure medicines were administered and stored safely and securely.

“People were supported by a sufficient number of staff to keep them safe.”

The home has been told the responsiveness of the service needs to improve.

The report states: “People’s care plans lacked some details about specific aspects of their care and support.

“Where people required pressure-relieving mattresses in place to reduce the likelihood of them developing pressure ulcers, the mattresses were not always set at the correct pressure.”

Gardenia Court, which is owned by Charis House Ltd, was previously reviewed in February 2016 when inspectors found five breaches of the Health and Social Care Act 2008.

As a result, two warning notices were served in relation to safe care and treatment and nutritional and hydration needs.

Inspectors returned to Gardenia Court in August 2016 and found the home was in compliance with the regulations.

Requirement actions in relation to three other breaches were also set and during the inspection in April 2017, the CQC found improvements had been made. The home provides accommodation for up to 29 people, including some residents with dementia.

Manager Neela Nauth said: “I’m happy with the report. We’ve managed to achieve lots of improvements.

“It’s due to the hard work of the staff and support of the residents and relatives here and we have a good provider so the team together has really made the report what it is.”

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