Patient criticises hospital treatment

PUBLISHED: 12:00 04 August 2012

Weston Hospital.

Weston Hospital.


A MAN who needed an operation on his throat after choking on his dinner has hit out at the treatment he received at Weston General Hospital which he says forced him to discharge himself.

Malcom Glassock, aged 58, of Uphill Road North, Weston, who suffers from diabetes and rheumatoid arthritis, went to the hospital’s accident and emergency department after being left unable to eat, drink or take his medication for almost 24 hours.

He was transferred to hospital by his GP after accidentally inhaling a piece of meat into his throat during his dinner on July 23.

He had an endoscopy operation to remove the blockage two days later and was told he would be able to eat or drink an hour afterwards, at 2pm that day.

But he said by 4.15pm he had only been given half a cup of water by a nurse and was not able to take his regular painkillers and medication for his condition.

Mr Glassock said: “I asked to have my drip removed so I could go home where I could look after myself, instead of sitting in a hospital bed being ignored.

“I was told I could discharge myself against medical advice or stay and continue to receive no treatment until such time as someone could be bothered to sort out what they should have done more than two hours previously.

“I was extremely dehydrated and the last drip I had in had been empty for two to three hours.”

A spokesman for Weston General Hospital said: “The Trust can confirm we are looking into a complaint from Mr Glassock regarding part of his stay with us.

“We have also been pleased to record his praise for his care in our emergency department, and that he found the endoscopy procedure itself satisfactory.”

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