Weston-super-Mare care home which looks after people with learning disabilities told to improve

PUBLISHED: 10:58 12 July 2017 | UPDATED: 10:04 13 July 2017

The CQC inspected the care home in June.

The CQC inspected the care home in June.


A Weston-super-Mare care home which looks after people with learning disabilities says it has put an action plan in place after being told to improve by the Care Quality Commission.

Silver Tree Lodge was told its safety and leadership must improve by the healthcare watchdog. It was found to be good in how effective, caring and responsive it is.

The watchdog’s report says improvements to how medication was stored were needed. It adds: “Current risks to people were not always clear in care plans. People were not fully protected from the risk of being exposed to hot surfaces.”

But the report says people felt safe living at the home, and adds: “Staff also felt the home was a safe place for people. People were protected from abuse and avoidable harm. People received effective support to help them manage their anxieties.”

Staff were praised for having a good knowledge of residents’ needs and the report says: “Staff had enough training to keep

people safe and meet their needs. Staff recruitment was managed safely.”

Company director Steve Toolis said: “We require improvement, but it’s not in relation to the care we provide it’s just the procedures we work with.

“We have put an action plan in place.”

* CORRECTION: This article was originally incorrectly published online with a picture of Tilsley House care home. Tilsley House is rated as good by the Care Quality Commission, and we apologise for any distress caused to its staff, residents, or families of people cared for at the home.

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