Stamp of approval for Weston-super-Mare care home following inspection

PUBLISHED: 11:04 01 February 2017

Archant

A Weston-super-Mare care home which looks after a number of people with dementia has been praised by inspectors.

"People, their relatives and healthcare professionals spoke highly of the staff at the home."

Care Quality Commission inspectors

Gough House, in Ellenborough Park North, has 13 residents. It was inspected by the Care Quality Commission (CQC) in December and the report has been released.

The CQC previously told the home it needed to improve, but it is now rated as good, meaning it is caring, responsive, well-led, effective and safe.

The report says people at the home are well-supported by its staff and added its new manager – who had been in post for five weeks – had already made improvements.

The report also says the home is set to be improved to make it even more dementia-friendly.

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It adds: “People, their relatives and healthcare professionals spoke highly of the staff at the home.

“We saw and heard people chatting pleasantly with the staff, sharing jokes with them and showing physical affection.

“Staff treated people with kindness and respect.”

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