Take-off for airport’s hi-tech food service

PUBLISHED: 13:00 27 August 2012




BRISTOL Airport is offering passengers a world first - by giving them the chance to order food with their smartphone.

It is an initiative bosses say will help reduce queues and make for smoother eating experiences at the airport.

Customers can download the new, free QikServe app, described by the airport as ‘like having a waiter in your pocket’ and use it to place an order at the airport’s popular Bar Zero 9 before it is served to their table, removing the need to join queues in the airport’s bar or leave their valuables and luggage.

Jackie Smith, marketing manager for SSP, which runs the airport’s bar, said: “This new initiative is just one example of how we can use cutting edge technology to make the experience of travelling through the airport more enjoyable and less stressful.

“We’re delighted to be able to offer this world first to our customers at Bristol.”

Bristol Airport is not the only business using smartphones. Raglan Housing, which is in charge of a new £6.3million development in Langford Road, Weston, has revealed tenants will be able to pay their monthly rent using an app.

The allpay mobile phone app, available for both Android smartphones and iPhones, will allow Raglan customers to store payment reference numbers, bank card details and payment amounts, ensuring rent can be paid with one tap of their phone.

Charlie Bessant, Raglan’s senior credit controller, said: “As a housing association that aims to provide excellent customer service we welcome any initiative that will make life easier for our tenants.

“The mobile phone app will give tenants another quicker and more convenient option that fits in with their lifestyle while allowing us to meet Government targets for payment service accessibility.”

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