‘Unsafe’ care home must improve, says watchdog

PUBLISHED: 15:02 05 October 2015

Wyvern Lodge Care Home.

Wyvern Lodge Care Home.


AN ‘UNSAFE’ Weston care home has been told it must improve following a visit from the Care Quality Commission (CQC).

During a visit from inspectors in July, it was found Wyvern Lodge, in Milton Road, left residents in danger of catching infections and receiving medicines unsafely, while some staff had not received sufficient background checks.

The home, which is capable of housing up to 16 elderly people, was found to be caring and responsive, with staff called ‘very kind’ by one resident while inspectors found they treated residents with ‘dignity and respect’.

However, areas of the home were found to be unclean with one resident’s room having a ‘very strong odour’, while medicines were not always being admitted properly.

The home has been without a registered manager for more than two years, and inspectors found some staff lacked ‘mandatory training’ to ensure they were able to carry out their roles.

The inspectors wrote: “People were not protected against the risk of infection due to the failure to ensure staff used personal protective equipment appropriately. Cleaning was inadequate and guidelines for dealing with soiled and contaminated laundry were not followed.

“On the first day of our inspection, staff were not administering medicines in a safe manner. For example medicines were being signed as taken when they were left for the person to take.”

It was found some residents, unable to give consent over daily decisions, did not undergo appropriate assessment of their best interests.

The inspectors did find staff to be generally polite and caring, however, and care plans were adapted to each resident’s personal preferences, including choices about their day-to-day lives. Residents told inspectors they were happy with the amount of activities offered.

Brian Johnson, who runs the home, told the Mercury: “All the points have been noted and we have already acted upon some of them.

“The rest are in progress, and will be implemented soon.”

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