Weston-super-Mare care service is ‘positive’ following CQC rating
PUBLISHED: 15:00 20 June 2017
A healthcare watchdog has praised a Weston-super-Mare care service for its ‘good’ service.
The Care Quality Commission (CQC) visited Notaro Homecare, based in Weston, and found it to be ‘good’ in four of the five measurements.
The CQC said the home was effective, safe, responsive and caring but said it needed to improve how it is led.
The report says: “People and their relatives felt they received excellent care from care workers who had developed positive relationships with them and their families.”
Service manager Nicky Norville said the CQC’s findings were ‘brilliant’ and she could not be happier.
She added: “Everyone worked really hard on their own in the community no matter the weather, they just do the best they can.
“It is so positive and if it was not for them we would not be at this high standard.”
The service caters to more than 180 people around Weston and North Somerset and carers aim to help their clients to be independent.
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