Weston-super-Mare health care service is ‘thrilled’ to receive ‘good’ rating from CQC

PUBLISHED: 17:00 16 January 2017

Care Quality Commission.

Care Quality Commission.

Archant

A Weston healthcare service has been praised for its friendly and supportive nature by the Care Quality Commission (CQC).

Home Instead Senior Care is part of a national franchise but the Weston branch, in High Street, has been rated as ‘good’ by the CQC.

The service provides care and support to more than 80 people living in North Somerset.

Joe Spitzer, director of the Weston branch, said: “We are thrilled. It is great news and it has been a long time coming as we have not had an inspection in two years.

“Without the care staff we would not have a business at the end of the day. It is all down to the work they do.”

The report praised the service’s staff, which it said were very respectful and engaged with their clients.

Service users told the CQC the care givers were ‘very nice’ and made them ‘feel good’.

Other users described the service as ‘first class’.

The service plans to continue its work in the community and it hopes to secure an ‘outstanding’ rating next time.

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