Kinder to say thank you

PUBLISHED: 08:09 17 April 2006 | UPDATED: 09:08 24 May 2010

RE THE shopper angry at charity waste, I wonder if the angry person has ever worked in a charity shop. It can be rewarding but some people are rude to volunteers and not all items donated are suitable for resale. Would they buy chipped china, clothes smel

RE THE shopper angry at charity waste, I wonder if the angry person has ever worked in a charity shop. It can be rewarding but some people are rude to volunteers and not all items donated are suitable for resale. Would they buy chipped china, clothes smelling of urine, an odd shoe or worn-out clothes?When some black bags are opened the stench knocks you back but all un-saleable shop items are sold to the 'rag man' on a regular basis, raising money for items which no-one will buy.I enjoyed working in a charity shop. It was a pleasure sometimes to see the care people had taken to wash clothing and wrap breakable items. People quite often donate rubbish and it is much kinder to say thank you very much and dispose of these items discreetly.JANET NAPIERFarm Road, Weston

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